Valeria
9/10
Italy 🇮🇹
Great service and value for money in Rome
Pros: The staff was wonderfully helpful. The hotel is renovated but retains some charm. Breakfast was varied and enjoyable. I was able to check-in early, which was massively useful to me.
Cons: The location is ok, close by to the train station, but not many good quality eateries around.
Irmo
10/10
Georgia 🇬🇪
Pros: The location of the hotel is very good, it is a quiet street, close to the metro and the market. The room is large and has a fairly large balcony where you can have coffee with a view of Rome. The staff is very attentive
Kay
10/10
Ireland 🇮🇪
Rome stay
Pros: We had 3 rooms. On the day of arrival, it was one of the children's birthdays, so it was pre arranged to have a cake and small buffet. Staff were helpful and after checking out we were able to leave our luggage.
Yousuf
10/10
United Arab Emirates 🇦🇪
It was a delightful stay and would defiantly recommend.
Pros: I recently stayed at Hotel Villafranca and had a fantastic experience. The hotel itself was clean, well-maintained, and located in a very convenient area. What truly stood out, though, was the exceptional service at the front desk. Mr Naser ], who was working when I checked in, was incredibly professional, friendly, and helpful. They made the check-in process quick and smooth, gave great local recommendations, and even went the extra mile to make sure my room met my preferences. Their warm welcome really set the tone for a great stay. Highly recommended—I’ll definitely return! 🚫
Rosa
10/10
Italy 🇮🇹
Exceptionally kind and attentive staff and perfect location
Pros: The staff was extremely kind, professional, helpful. The staff and the location made this hotel special! We could leave our bags before the check-in time and for a few hours after our check-out time without any problems.
Cons: Unfortunately there wasn’t any vegan option for breakfast (ex. Plant-based milk or yogurt or croissant). The staff kindly said that they can provide vegan option when advising during the booking.