Anil
9/10
Turkey 🇹🇷
Pros: The hotel staff are excellent and very attentive. They’re all friendly and cheerful. We were especially satisfied with the room cleaning.
Cons: The room’s Wi-Fi connection is very weak, or sometimes doesn’t work at all — I found that quite surprising.
Robyn
10/10
Australia 🇦🇺
The Hotel Splendid is always our preferred Hotel when in Rome. It is like home and so comfortable
Pros: The Hotel Splendid never disappoints. The efforts they made for our 4 month old baby were exceptional. He even got his own beautifully folded towels and some cute little toys. The beds are magnificent and the rooms beautiful. We loved the breakfasts with Gina and Maura and the fabulous Brunch and bar with Gianmarco and his team. The front desk and doormen are always so attentive and helpful. Excellent service always. The hotel is across from the Villa Borghese Gardens and so is in a wonderful area, close to green spaces and the very convenient 100 bus.
Cons: I don't like the additional discretionary service charge that is now applied upon check out. ( It has only just been in place for a year) We have always tipped in the past on our own and I prefer that. Of course the staff are worthy of a tip, but, as the property is on the higher scale, the discretionary tip, worked out according to the value of your stay, can add many $$$ to your bill if you are not prepared for it. I also always hope that the staff who deserve it, are the ones who receive the tip, and this is another reason I don't like the service charge.
Robyn
10/10
Australia 🇦🇺
Stunning hotel and the only place I stay when in Rome
Pros: The property is absolutely gorgeous, clean and beautifully decorated. The house keeping staff keep the rooms maintained exceptionally. It really is an oasis for us in Rome. The breakfast with Gina is so wonderful .
Cons: I love the property . We have been used to giving tips as we go along . Now there is a discretionary tip applied to the parting bill and I feel this is an additional expense to accommodation that is already of a higher cost. Of course the staff are worth it … I just like paying for things included .
Chioma
9/10
Nigeria 🇳🇬
Lovely stay
Pros: The location of the hotel was good, walking distance to the Trevi fountain, the Spanish steps and a number of restaurants. The staff were friendly and helpful. The room was comfortable and clean. The room had the European 2 pin socket as well as a 3 pin square socket.
Cons: The breakfast could have had more options.
Pavlos
8/10
Greece 🇬🇷
Pros: Location, breakfast, room size, bathroom, service, cleanness
Cons: No room service, no gym
Heather
10/10
United Kingdom 🇬🇧
Welcoming ,elegance with good old fashioned well trained staff .
Pros: Quiet ,peaceful ,elegant . Well located , lovely rooftop restaurant ,super coffee area .My suite was super ,elegant Art Deco bathroom with great products .Very comfortable bed .No view but when in Rome it is sometimes good not to overload .Immediate response when taxis were required Large walk in wardrobe with sufficient hangers ,quite unusual attention to detail . Extremely unusual to stay somewhere at the level of my own home abd that feels so welcoming .
Cons: Nothing .