Moira
9/10
Australia 🇦🇺
An enjoyable stay in a good position.
Pros: We were booked at the Independent Suites for 3 nights and the property was clean and furnished well unfortunately the whole building had an issue with water and after the first night we were moved to the Independent Hotel a few doors away which is linked to the Suites. The staff went out of their way to move our luggage and make sure we were comfortable. The hotel rooms were also comfortable and well furnished.
Sue
10/10
Australia 🇦🇺
Great location handy to all transport and places to see. .
Pros: It was very neat and clean and freshly painted. The bed was very comfortable and room changed every day with 2 free bottles of water. The staff were very friendly and accomodating.
Cons: The room was a bit smaller than expected.
Rie
8/10
United Kingdom 🇬🇧
Good location for transport
Pros: Location just a minutes away from main railway, metro and bus stop. Welcome drink at the hotel rooftop bar was nice, room serviced everyday and spotless. We could also leave our luggage at the hotel after checkout, as our flight was in the evening.
Cons: It would have been 10/10, if it was not for one morning when we did not have hot water so could not shower. Problem reported around 7am (after running cold shower for 20 minutes). The reception said they will send someone, but there will be no technician until 8am, so problem could not be solved before we had to leave for our booked slots in Vatican (and no one came at all). It was 26-28c during the day in Rome during our stay, so the shower not working was frustrating. The hot water/shower was fixed when we returned in the evening- but there was no apologies for the inconvenience, at all.
Keith
8/10
South Africa 🇿🇦
Would highly recommend this hotel to travelers
Pros: Located close to the bus stop and train station for easy access. Walking distance from all activities and sights with restaurants all around.
Cons: Some nose during the night/ early mornings, however this was limited to check in and check outs.
Mansur
8/10
Austria 🇦🇹
The upgrade made us feel better!
Pros: - The staff at the restaurant, especially Michelly and Virginia were great. They made us feel like home. They treated us with kindness and with great courtesy. It was such a pleasure for us to see them every morning and see how they interacted with us and our daughter. - The upgrade from the room in the next apartment to the Hotel itself was an amazing change. The room was comfortable and warm. Thanks to the staff and hotel management for this. - The location was pretty good. - The bed was super comfortable. - The breakfast selection was great. - The offers in the room was amazing.
Cons: - These comments are for the main Hotel. - The daily cleaning of the room could have been better. Does making up the room mean just making the bed, changing the towels and updating the daily water quota, then it was adequate but if it means cleaning up the room then it was inadequate. - The suites were pretty bad. The rooms were nice but the building itself is pretty old. - We suffered a lot due to the broken down elevator. - The concierge had to walk up and down to assist us with the horrible elevator. - The first night, I had to carry the stroller up and down because it didn't fit in the elevator. The suite's main door was too small and I had to pack up the stroller and unpack it. Imagine doing this when your baby is asleep - There is no breakfast option if you are staying in the suites. .
Tracey
9/10
Ireland 🇮🇪
Very enjoyable
Pros: Location is perfect, right next to the train station.
Cons: Cleaner makes a-lot of noise from early morning
Elena
8/10
Cyprus 🇨🇾
Very nice deal for quality vs price
Pros: The room was very clean, fresh and modern. The location is good if you don’t want to be in the center. Near the train station, small shops and walking distance to main things.
Cons: The sound isolation and if other guests are not quite, so you will hear them quite well
Paulina
9/10
Poland 🇵🇱
Pros: it was great staying, close to historic attraction, nice apartment
Cons: in the room was a bit dimed, there could be better lamp
Andrew
9/10
Italy 🇮🇹
City break with Termini access
Pros: High ceilinged room with classic decor. Spotlessly clean with a great bathroom. Fantastically comfortable bed and good aircon. Location was perfect due to its proximity to Roma Termini (5min). Used both the associated Cielo Terrazza and Dianas and both were very good, especially Dianas.
Cons: Nothing!
