Steven
10/10
Australia ๐ฆ๐บ
A thoroughly enjoyable stay at the CIAO hotel.
Pros: Great location, very comfortable and clean room. Wonderful staff, especially the manager who helped me with my onward journey to Bologna.
Cons: Nil
Hugo
10/10
Brazil ๐ง๐ท
Simply perfect.
Pros: Perfect accommodation, no flaws. Next to Termini station, a heavily policed โโarea, very busy until 10 pm. We stayed in room 709, super clean, new bathroom and no noise. The service from the employee Trojan was exceptional, I highly recommend it.
Cons: The building's elevator is old-fashioned, but it doesn't detract from the quality of the accommodation. It's basically used to help carry luggage up and down.
Karin
9/10
Netherlands ๐ณ๐ฑ
Friendly staff and great location
Pros: Very friendly staff who were helpful on request. Location across the train station, close to metro and bus station was the main reason to book here. Room was simple but clean with daily towel change and window you could open for fresh air.
Cons: The matras was a bit hard so not very comfortable for me. But that can happen and wasn't a deal breaker
Ma
8/10
Italy ๐ฎ๐น
Pros: The room was basic and clean. The 2 single beds were put together to create a double or king size bed - no issue with that. The sheets were clean and so were the towels. We just needed a place to crash out for 2 nights.
Cons: There was an unpleasant smell coming from the bathroom sink and shower drain ( a very common plumbing problems in old buildings). There was 1 bed side table but it would be nice to have 2 on both sides.
Norashikin
10/10
Malaysia ๐ฒ๐พ
Pros: Location 10/10: beside Roma Terminal station Staf 10/10: staff help me to take my luggage to lift. Staff also very nice & helpful Cleanliness 10/10: very clean & modern Facilities 10/10: facilities perfect. Got kettle inside room Security 10/10: very secure. U got 4 key. Safety 10/10: hotel just beside Roma Termini station. Very safe. Hotel at old building. So lift quite small & old. But room & hotel totalLy refurbish & modern. I will repeat again if i come Rome next time.
Cons: Dont have. Perfect 1000%
Christine
10/10
United Arab Emirates ๐ฆ๐ช
A lovely warm and very welcoming hotel. Very clean and close to the railway.
Pros: Lovely, very welcoming hotel. Staff are fantastic! Amazing information provided on places to visit and how to get there, all noted on the map to take with us. The rooms were warm, cosy and very clean.