Atanaska
10/10
Bulgaria 🇧🇬
Pros: The attitude of the hotel staff, upon check-in and check-out, was very kind and attentive to detail. Although my stay was short, the staff's desire to be of service to the visitor is very clearly expressed. The hotel is not large, and the atmosphere is very cozy and predisposes you to relax. In the lobby there was citrus-flavored water and catering with savory and sweet things. The size of the room was normal, and it had everything you needed, including a well-equipped bathroom with cosmetics. It was my first time staying at the hotel, but on my next trip to Rome I will choose it again
Cons: N/A
Nicole
8/10
United Kingdom 🇬🇧
Excellent location hotel
Pros: Comfy bed, excellent location near the train station and major tourist sites, super helpful staff
Cons: The room was quite warm and with the window being open meant quite noisy outside (however this is expected in a city!)
Carole
10/10
United Kingdom 🇬🇧
Fabulous hotel in a great area.
Pros: The hotel was a quirky regency style. Beautifully decorated. The room was fabulous with a huge comfortable bed. The bathroom was marble and mirrors with a great shower. The staff were so friendly. Everyone from the reception staff, to the cleaners and even maintenance staff had a smile and welcome. Could not fault the experience.
Cons: The only thing I could find to criticise would be some drawers for clothes. Apart from that absolutely nothing.
Una
9/10
United Kingdom 🇬🇧
Comfortable hotel, central location. Professional staff. Recommended.
Pros: Comfortable room. Helpful, professional, friendly staff. Good breakfast. Convenient location walking distance to main sights and also near transport services. Good shower. Also some free treats.
Alex
8/10
United Kingdom 🇬🇧
Nice small hotel in a great location
Pros: A nice hotel in a great location, very friendly and helpful staff, nice room
Cons: Relatively limited choices at breakfast
Julie
10/10
Australia 🇦🇺
Delightful
Pros: Very friendly staff Comfortable breakfast room - good value Stored bags while in Florence for two days
Cons: Free drinking water in room would be appreciated